Terms and Conditions
The services provided by Mamma Latte (Toni Zhang-Santomauro- IBCLC) are for lactation support only. The services, advice and information are supported by current evidence-based material. Breastfeeding plans are tailored to the individual circumstances surrounding myself, my baby/babies and family and may not be suitable for others. I understand that the services provided are bound by the IBCLC scope of practice (http://iblce.org/wp-content/uploads/2013/08/scope-of-practice.pdf). Any necessary complications which require medical assistance/advice will be referred onto the appropriate allied health professionals, or redirected back to me and my baby’s doctor. If my baby/babies appear unwell, listless, feverish, lethargic or fussy I need to contact my baby's/babies’ doctor or local emergency department immediately (13HEALTH- 13 43 25 84).
Conduct - If at any time correspondence between parties becomes disrespectful or rude, Mamma Latte reserve the right to terminate all future contact and only 50% of the payment (if already made) will be refunded.
Cancellation policy 24 hours before the scheduled time of the appointment. If the appointment is cancelled less than 24 hours, only 50% of the appointment type will be refunded.